Now this is a Check-In! when Hotel room keys go mobile!
- Category :
- Location Based Services , Travel cross-media , cross-media
Holiday Inn just launched a mobile solution for room keys going mobile. I spent a considerable time today on Foursquare and although I have been overwhelmed by the grown, what I found disturbing was the lack of content for each of the places. Companies like Yelp and other joined the bandwagon of “Check-in” but they come with considerable content. Unless the Foursquares of the world figure out a strategy to get users to post more tips and content, I just do not know how sustainable it will be.
With that said, the concept and leadership they created with the concept of “Check-in” and the database of places is clearly the next wave in location based services and mobile. Seeing Holiday Inn take this initiative to further the entire process and build a complete engaging solution around the entire concept of ” Checking-in” without customers even going to the front desk is the usage case of mobile cross-media that is where mobile is powerful.
eCommerce and other conversion techniques exist for mobile, but the creativity of taking a brand and enabling a “full experience” that is truly convenient is where I like seeing mobile going.
At CTIA I stayed at the Hilton Hotel Convention center, and there were Foursquare banners all over the lobby to “Check-in”. The vision was there as well and seeing Hotels and the travel industry now embracing mobile in its full form shows the power of the mobile device.







