Social Media Category

Torch that growing moss on the Blackberry bush! Poised for MobileOpenSocial (MOS)

Earlier in the week, Nielsen’s presented data that showed that users were growing tired of their Blackberries and that they would most likely switch to either an iPhone or Android device.  53% Device holders that have a Blackberry today said they would most likely get a another device with most of them splitting between Android Devices or iPhone.  The big issue for many consumers appears to be AT&T vs. Verizon.
Blackberry has needed the next killer device and with the release of Torch can they burn that growing moss? Well, I like the strategy of  throwing fuel in the fire of  MOS ( Mobile Open Social) which seems to be the direction of RIM.   They were a very strong consumer email branded device where users can constantly communicate…. Hence years of the Crackberry Syndrome and Brand,  According to the MMA ( Mobile Marketing Association) Mobile Social now occupies over 50% of the media experience on devices.
Well what happened? We all know what happened….. iPhone magic and then the prowess of Google to fight alongside with the 180 degree reverse strategy of  Open platform with Android.  Well if we go back to the basics of Blackberry and we look at communication and the overall penetration of social media,  it does make sense that Blackberry would take its next step toward a device that uniquely integrates social media.   So with the release of a device with multiple integrated networks, it only made you wonder….. How are they going  to pull them all together?
As Open Social was originally architected with the strong hand of Google, you would think we would see this kind of leadership from the Google camp, but it looks like Blackberry has started to look to the media with its new device strategy and the integration of Social Media.
Back last year before the flurry of devices, it appears that Blackberry was poised to be the device of choice for Social Media…. Especially Twitter.
….
Blackberry needed to do something fast! look at the market trend
….
We all expected to see something from Apple with iOS4 and Facebook, but it did not happen in the way we really anticipated integration.
We expected to have the Facebook experience better integrated into the contact book where sharing become part of the DNA of the overall device architecture.  We have seen a very strong penetration of Facebook Connect as an API for applications and mobile, but we have not seen that little Open Social button in Applications yet….Will Blackberry now be the leader in this space?  See thePress-Release below.

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Research In Motion (NASDAQ:RIMM) unveiled its long-awaited BlackBerry 6 operating system revamp, promising a redesigned user interface optimized for both touchscreens and trackpads, a new WebKit-based browser, expanded messaging features to simplify social media and RSS management, an upgraded multimedia experience and a new Universal Search tool. According to RIM, BlackBerry 6 offers multiple views to help consumers better organize their applications and content, with homescreen icons arranged in five customizable views–All, Favorites, Media, Downloads and Frequent–navigable via swiping. Users can organize where they want their icons to appear, and can add contacts and web shortcuts directly to the homescreen. Also new: context-sensitive Action Menus bringing an app’s most common tasks and actions to the surface–users can also multitask by holding down the Menu key, which generates a visual grid of all presently running apps, enabling toggling between them.

BlackBerry 6 boasts RIM’s new Social Feeds application, which integrates the native BlackBerry Messenger solution with services including Facebook, Twitter, MySpace, AOL Instant Messenger, Google Talk, Windows Live Messenger and Yahoo Messenger. Social Feeds offers an integrated view of friends’ activities across multiple social networks, enabling users to post updates across multiple services simultaneously–consumers can also incorporate their favorite RSS Feeds from the Social Feeds application or directly from a website while browsing. The new Text Messages app expands SMS and MMS communication, giving users the flexibility to view a conversation in one threaded chat as well as share photos, videos and related rich content.

RIM announced BlackBerry 6’s new WebKit-based browser in mid-February. The finished release includes tabs for accessing multiple sites simultaneously, an auto-wrap text zoom feature that wraps text in a column while maintaining the integrity of the webpage and a pinch-to-zoom option. BlackBerry 6 also introduces new music and video players–the new BlackBerry Desktop Software 6 integrates media sync for photos and videos as well as iTunes and Windows Media Player music. Additional upgrades include a range of camera modes, the Podcasts application and a dedicated YouTube application.

RIM will launch BlackBerry 6 in conjunction with the new Torch smartphone, also announced Tuesday and slated to hit retail via BlackBerry Torch for AT&TAT&T on Aug. 12. The new OS will roll out across existing BlackBerry smartphones including the BlackBerry Bold 9700, BlackBerry Bold 9650 and BlackBerry Pearl 3G in the months ahead.

RIM is betting the new OS will boost its fortunes in the increasingly competitive battle for smartphone supremacy–according to new Nielsen Company data, BlackBerry remains the U.S. market leader, representing 35 percent of smartphone subscribers nationwide, followed by Apple’s iPhone (28 percent), Microsoft’s Windows Mobile (15 percent, down from 27 percent a year ago) and Google’s Android (13 percent). However, only 42 percent of current BlackBerry users plan to stick with the platform when they make their next smartphone purchase.

For more on BlackBerry 6:  release

As much as you “Like” Facebook, You need to know how to use it!

As I was on Facebook quite early, I was able to bring a lot of my friends into my space. When I first joined I valued Facebook as a very private area to share information.  However overtime, I opened up to accepting less intimate friends, more business colleagues and light-relationships as well.   This definitely changed my style of  posts to more non-private discussions.

Here is a chart that shows how the privacy setting were from 2005 to April 2010.  For the information that you add to any of these areas,  it may be shared if you are not careful.  In many ways, they have also changed the privacy settings with new releases, that might have not caught your attention to the new access availability.

My 10 rules of thumb for using Facebook

  1. when you post something, take the perspective that the entire world could see it anyway, anytime in the future.  i.e like when you recommend a restaurant to a stranger  ( the Definition of a Friend on Facebook may be different then a real life Friend)
  2. Thinks that may help you or your business are good to post on Facebook. Leverage the viral nature as a business tool between you and your friends.
  3. If somebody pastes something personal about you, you do not like, delete it and then send a private message to explain way!
  4. If you do create controversial discussions, please note that these will always be there and may haunt you some day.
  5. Becareful with your birthday, and contact information as they are the only two things that they keep between you and your friends
  6. As Facebook adds location information, be especially careful.
  7. All of your pictures will potentially become public and owned by Facebook, so becareful
  8. Your “likes” will be shared, it is now part of the social web as Facebook calls it, so only “like” something if you want it shared
  9. Facebook is becoming a very powerful search engine, so use it that way and to get advice on things that you are looking for
  10. Throw in about 10~20% of your posts some kind of humor…..so then it makes it unclear if you really meant that or not?

These charts are from Matt Mckeon.  I have not done the research to check if these are accurate, so I am quoting him and you can go directly to his site.  I just thought this was a very interesting thing to share….. and “liked” the visual very much.

Search as a key usage case of Twitter

In this recent chart published by Einstein Research, user behavior is show in a variety of ways that links back to a search usage case.  Besides the 42% that are looking to learn about new products and services, users are also creating content that in fact makes the search so relevant with over 40%( 41%) contributing to the overall stream.

WWW or FFF ? [ Part 2: Socializing the Web]

Today, Facebook launched there latest implementation for web publishers that just “blew me off my chair”.  They have taken social to the next level by enabling publishers to leverage the social graph of Facebook to not only share articles, but to integrate this see seamlessly between both the users profile  on Facebook ( or news feed) and  the Publishers content page.

This was my experience with the connectivity with CNN.

1)  First of all, when I was as the CNN site,  I noticed the Facebook Share Widget.

2) So then I clicked “Facebook Connect” and went through the series of processes to Connect

….. Facebook Connect in Action….

3) I then had the option to sign-up for the CNN network…. which I did and become fully connected between Facebook and CNN.

4)  So lets take this for a ride….. I noticed I could go to the page within CNN to see all the articles recommended by Friends

5)  ….Then I found an interesting article on “Smell Sensors”.   I  ”commented” like and left a comment.

6) That comment was automatically posted to my Wall ( News Stream)

Twitter+Tweetie= Twoogle ( The Real-Time Competitor to Google)

Strangely, but lots of panic from all the app developers today, when @Ev on the corporate blog announced the acquisition of Tweetie’s owner Atebits.  To me this is clearly an obvious direction and it could only be predicted.  In reality it should not really affect app developers as it is a very similar model to Google and syndication.  Think of all those websites that are powered by Google-Search?  It is like Google having a search engine without all the different types of its own end-user experiences to build and test out their business?  They need to best understand and support the end-user first and foremost.  The Web2.0 world already established the model for syndication, and it would be the kiss of death if either Google or Twitter stopped offering api’s for developers and publishers to syndicate and let the vertical world evolve.

However, the differences between Google and Twitter is that Google is an advertising company and Twitter was just growing larger and larger as a bit-pipe. Google was once in the similar situation and added advertising as the balance to only building out a user-base in the beginning.  In order for Twitter to start to build up its advertising business ( which will probably be the next announcement) required them to have the ability to test and launch it first through their own properties…. hence Tweetie.   It is like Google not having a tool-bar strategy to test cookies, etc…  This is my reasoning why the Tweetie client will be free and just called Twitter.  They needed this kind of product to test and build the best user-experiences to surround their product and build out all the API’s for syndication.  Now especially advertising.

I am bullish on the fact this acquisition took place at this time, and it looks like Twitter is really coming together to potentially be  the next Real-Time Search and Real-time advertising engine that links to mobile.  They now have a platform to test and evolve as a free app…..

So in my mind the Twitter+Tweetie is basically Twoogle.

WWW or FFF ?

Facebook has been successful in not only owning the user, but they do a great job in “viral marketing”.  Will this growth continue or will privacy kill them? Will they become the next Internet? Will they form that unique strategic partnership with Apple?  They are consistently going from country to country and becoming the underlining social graph.

However, there are countries that have not become dominated yet by Facebook.  Not only are they in the top of Apple’s portfolio of must downloaded applications, Mobile has been know to be a usage case of social media ( >50%).  Many strong mobile players such as Mocospace, AirG, Brightkite, Loopt, Gowalla, Foursquare keep on growing, but the shear volume of growth of Facebook is astounding.

Many companies have leveraged “Facebook Connect” as a way to build there usage base, and they seem unstoppable.  Bebo is up for sale, and the other social networks are taking on a completely new business models.   Even Twitter has not shown the growth yet as Facebook, and as Facebook has prided itself with Direct to the end-user, they can bring any kind of app as integrated into their platform and just crush the competition.  Location was launched recently in Facebook, but when are we going to see extravagant maps tied to the overall service.

As they say, “what goes up- must come down” so it will be interesting to see where they peak or will they just become the WWW…. or FFF.

Thoughts on Foursquare, and Twitter?

The recent blog post by John Battelle ( SearchBlog) prompted me to share some of my own quick thoughts on Foursquare, Apps and syndication of the Twitter bit-pipe.

I myself started to use Gowalla, Foursquare, Brightkite and a variety of others and I have to admit that had very similar feelings to what John had to say.   I also found that it is not what they offer today, but what they could be…

Up until now many location based services were based on Lat/Long and following you on a map.  Google latitude was just this.  Seeing my little face on a map was cute, but having it follow me around all the time somehow just did not make sense ( for me anyway).  Even thought it was system of opt-in, it was designed very much so as a 1x opt-in.  What I find so powerful about Facebook is the ability to always opt-in with a status update.    This is what I believe has become the real power of these services;  the ability to always control your opt-in by checking-in.  Instead of the lat/long trace, an individual can opt-in  ( check-in) to a location and leave notes or syndicate out their status via Twitter, Facebook and any octopus service they are tied into.    The application is the key point of user experience and these services have started to really attract users and build offers with marketers as per their check-in.   Even though I still use Twitter quite a bit via the web interface, I have started to use more services that appeal to me and just push it through Twitter as well.  Having the relationship with the end-user at the Application level and then building relationships with brands and marketers could be the real power here.  Over time as more and more services present themselves that are competitors to Twitter and unless they own the end-user in some sense, their ability for true marketing and managing the sales funnel could become quite difficult to keep control.  Could they end-up as a dump bit-pipe?

We all have been waiting for Twitter to showcase their new advertising business model ( which seems to be delayed), but as a bit-pipe they have pushed a key mass of  the end-user relationships to the developer communities.  It isn’t surprising to me that Fred Wilson ( a lead investor in Twitter) made the announcement today that Twitter is at an inflection point and may start to build and leverage its own applications to enable the “killer app”.  Yes- Twitter has built a very powerful syndication model and a strong loyal gathering , but the ownership of the end-user is something that is very key in balance to attract marketers and advertisers; that direct relationship has traditionally been key for media  and media sales.   However, if they did have the advertising machine, like in the case of Google, then syndication is a very strong balancing act for buffering and building out distribution.  Some how I feel like Twitter has sandwiched themselves in the middle with out the control over the end-user completely, and with no monetization engine just yet.  This is like flying with out flaps on the each wing on either side, so to speak?  You can go fast, but were is your control…

So as Foursquare, Gowalla, Brightkite and others  battle it out for control of the end-user and the unique interface to the local community, twitter may in fact just become just another vertical feed provider  in the growth of real-time conversations and local.

As expected…slightly skewed Female & 18-25 is the major Facebook Demo

Even though this is not too surprising and Facebook has been able to spread around the world as a social wave that is defining how we all communicate, share and connect, I thought it interesting to post a chart published by insidefacebook that shows the breakdown of the >400M users of Facebook.   With approximately 35% of all users under 25 years old  they have captured more then 125M of the Gen-Y population and about 75% of the users are all under 35 years old or 300M users.

Facebook vs. Google for social search

I was moved by a recent blog post by Clara Shih titled, titled “Social Showdown: Google vs. Facebook” who in my mind is one of those real though leaders in the social media space.

What I find interesting and challenging for Google as they attempt to enter the social media space is about spread of the social graph amongst users that are looking for choice.  Even though Google has 176M users of Gmail, Facebook is ~400M  strong as a user base, with many of them using Gmail as a subset to their Facebook accounts.   I thought with the release of Wave, Google was positioning itself out of the box from its own services to have an agnostic service that could eventually spread to all users.  What makes Facebook so powerful ( in my mind) is that it can exist with many other products as a connector.  Once you build something into an existing product, I find it pigeon-holes you into the users of that service and in many ways you can fall victim to your own boundaries.  This has been a very complicated position for many years when I was at Nokia.   Even when many services were launched, they were mainly only for Nokia devices and it was a challenge for those services to also work across other devices to create that brand awareness that this existed.  This is my opinion, but I feel Social communication services should be agnostic to all services and devices and work as a form of connector of services.  How will Buzz work within a Google defined structure of Gmail vs. Facebook that is agnostic and a service that stands alone on its own right that now is getting positioned across all mobile operators and something complementary to your email, IM, etc…   In other words, I would say it would probably make more strategic sense for Facebook to incorporate the email service of your choice as opposed to try to create your own email service that again artificially creates a boundary of usage when users are comfortable with their own email service and email address to begin with.

I do believe that Google will find a very strong way to make Buzz a success, but being positioned in Gmail was something that might be limiting.  Any other thoughts out there?  Here is also a great presentation by Facebook Mobile at #MWC this past week.

Mixing Public and Private (Studying Google’s Buzz)

Since the release of Google Buzz, I have been thinking quite a bit about usage cases of public and private ( even without the mobile usage case as this goes even to a different level).  In our daily lives we touch many different products that serve this kind of public/private usage case and have been an established behavior associated with them.  Our emails have a certain privacy shroud wrapped around them even though we may have conversations with people on many different levels….

Here is my first pass thoughts on why Buzz has opened the debate around Privacy.   It is not that Buzz is any different from the status box on Facebook and twitter, or even the one that Linked-in has added.  I think the real debate is about around the social behavior around privacy and the tools we use to manage our conversations.  Twitter exists on its own with the tools surrounding it as a certain usage case for many-to-many public discussions.  I would not think that I would want to include these types of communications in the inbox of my email, but Twitter has in fact done so with SMS and Text messaging that has been private.

I am still trying to figure out in my mind the ethos of social behavior and the tools we use, but email and twitter seem to be on completely opposite sides of my social communication graph.

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News & Events

[Crossmedia Mobile] Internet Marketing Conference- Mobile New York Oct 12-13

ADO is chairing this mobile cross-media  event!  www.internetmarketingconference.com/newyork

[Mobile Advertising] Advertising Week 2010 Sept 27-Oct 01

A great week to debate the future of Advertising. ADObjects, Inc is involved in the week.

[Mobile Vision] Mobile Innovation Week Toronto Sept 13-18

A good week to learn on how Canada is driving mobile innovation.  Come and See ADObjects, Inc during the week of Sept 13-18

[Mobile Vision] MediaPost’s Mobile Insider Summit- Lake Tahoe August 25-28

A great round-up for 2010 of the best in-class discussions of mobile and the advertising industry. ADObjects, Inc has been involved with MediaPost in 2010

[ Mobile Vision] Mobile Future Forward Sept 8, 2010 Seattle

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